Jean Phillips

Professional Bio

Jean Phillips is a Professor of Human Resource Management in the School of Labor and Employment Relations. Dr. Phillips earned her Ph.D. from Michigan State University in Business Management and Organizational Behavior. Her interests focus on recruitment and staffing, motivation, effective teamwork, and the processes that lead to employee retention, wellness, and performance. Jean was among the top 5% of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s.

Dr. Phillips received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management and is a Fellow of the Society for Industrial and Organizational Psychology. She has authored or edited over fifty research articles, book chapters, and books including Strategic Staffing (4e, 2019), Organizational Behavior (13e, 2019), Human Resource Management (2e, 2018), Managing Now (2008), and the five book Staffing Strategically (2012) series for the Society for Human Resource Management. She was also a founding co-editor of the Organizational Behavior/Human Resource Management series for Business Expert Press.

Dr. Phillips' applied work includes leveraging employee surveys to maximize business results, the creation and evaluation of strategic recruitment and staffing programs, developing effective and legally compliant hiring programs, improving team effectiveness, leveraging employee survey programs to influence strategic organizational outcomes, and improving employee wellness, performance, and retention. Jean has taught online and traditional courses in Human Resource Management and Organizational behavior in the U.S., Iceland, and Singapore.