VLERA Webinar: Cognitive Investigative Interviews

VLERA is back with a brand-new webinar on Wednesday, August 25 at 8:00 p.m. ET.

UNIVERSITY PARK, Pa. – The Virtual chapter of the Labor and Employment Relations Association (VLERA) at Penn State will be hosting a new webinar, "Cognitive Investigative Interviews," on Wednesday, August 25 from 8:00–9:15 p.m. ET. 

Whether management or labor, organizations are frequently required to conduct investigations. One of the primary tasks is to interview witnesses. Research since 1985 has suggested that the standard interview process most often utilized for that purpose provides less valid information than what is now termed “the cognitive interview.”

According to one source:

The Cognitive Interview is a questioning technique…to enhance retrieval of information…from the eyewitnesses and victims (sic) memory… …(T)here are a number of ways that these memories can be accessed. The cognitive interview exploits this by using multiple retrieval strategies.

This webinar will explore the concept of the cognitive interview, discuss the tools investigators can use to execute it effectively, and provide examples of its application within the investigative process.


  • Description of the Standard Interview Process 
  • Definition of the Cognitive Interview Process 
  • Relevant Analogies: e.g., “slicing the bologna” 
  • How to Teach the Process Examples of the application of the process to an investigation

SHRM/HRCI Recertification Credits: Approval pending


  • No cost for VLERA members
  • $5.00 cost for non-members


This webinar will be held via Zoom. Zoom link will be provided via e-mail on the day of the presentation.

To reserve your space click on the following link and complete the registration form at the bottom of the page.

Please note, if you are a VLERA member you must be logged in to your VLERA account before registering for the event.

About the Presenter

Antone Aboud, Ph.D. is a Professor of Practice at the School of Labor and Employment Relations at Penn State. He is the School’s Director of Online Programs. In that capacity he is not only involved in the daily management of the online programs, but also actively involved in course creation and revision processes. He is also and Director of the Center for Workplace Performance, the School’s management outreach platform.

Antone received a B.A. degree in Government from Cornell University, and a Ph.D. in Collective Bargaining, Labor Law, and Labor History from the ILR School at Cornell. Originally, he worked full-time in SUNY's Office of Faculty and Staff Relations, became a faculty member at SUNY (Utica/Rome and Potsdam), and then at St. Francis College. In those capacities, he taught Labor Relations, HR Management, Labor Law, Management Theory, and Organizational Behavior. He also served as a labor arbitrator for several years, and as a chief labor negotiator for both unions and employers. For more than two decades he was a full-time management consultant specializing in risk management training and related interventions.

August 13, 2021