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VLERA Webinar: Advancing Dispute Resolution By Understanding the Sources of Conflict

VLERA Webinar: Advancing Dispute Resolution By Understanding the Sources of Conflict

August 11, 2020

UNIVERSITY PARK, Pa. - The Virtual Chapter of LERA (VLERA) will continue their webinar series with a presentation on "Advancing Dispute Resolution By Understanding the Sources of Conflict" on Wednesday, August 19, 2020 at 8 p.m. EST. Professor John W. Budd, University of Minnesota, will integrate scholarship from multiple disciplines to develop a multi-dimensional framework on the sources of conflict.

Registration Link (non-members only): https://lerachapter.org/vlera/events/john-budd/

Zoom Link: to be distributed to VLERA members and registered participants

Program 

Organizational leaders, public policy makers, dispute resolution professionals, and scholars have developed diverse methods for resolving workplace conflict. But there is inadequate recognition that the effectiveness of a dispute resolution method depends on its fit with the source of a particular conflict. Consequently, it is essential to better understand where conflict comes from and how this affects dispute resolution. To these ends, this presentation uniquely integrates scholarship from multiple disciplines to develop a multi-dimensional framework on the sources of conflict. This provides an important foundation for theorizing and identifying effective dispute resolution methods, which are more important than ever as the changing world of work raises new issues, conflicts, and institutions.

SHRM & HRCI Recertification Credits

1.25 recertification credits (approved)

Agenda

  • Introduction
  • Structural Sources of Conflict 
        - Four Structural Alternatives
        - Cognitive Sources of Conflict 
        - Cognitive Frames and Preferences
        - (Limited) Information Processing
        - (In- and Out-) Group Perceptions
        - (Mis)communication
  • Psychogenic Sources of Conflict
        - Emotions and Moods
        - Personality
  • Managing Conflict at its Sources
         - Resolving Structural Conflict       
         - Resolving Cognitive Conflict        
         - Resolving Psychogenic Conflict
  • Conclusion: The Need for Multipronged Approaches for Multilayered Disputes

Cost

No cost for members (do not need to register; will receive Zoom link)

Non-members: $5.00 (introductory fee)

About the Presenter

John W. Budd is a Professor of Work and Organizations in the University of Minnesota’s Carlson School of Management, where he holds the Industrial Relations Land Grant Chair. He has authored four books, including a comprehensive textbook on labor relations now in its 6th edition. Professor Budd is a Labor and Employment Relations Association (LERA) Fellow and past LERA executive board member. He has been chair of the Department of Work and Organizations, Director of the Center for Human Resources and Labor Studies, and Director of Graduate Studies for the University of Minnesota's graduate programs in Human Resources and Industrial Relations. He also created a MOOC entitled “Preparing to Manage Human Resources” which has attracted the interest of over 70,000 students.

August 11, 2020

VLERA Webinar: Advancing Dispute Resolution By Understanding the Sources of Conflict