“Job Crafting as a Tool for Retention” Webinar

“Job Crafting as a Tool for Retention” Webinar

September 29, 2021

UNIVERSITY PARK, Pa. – Join the Center for Workplace Performance for their next webinar, "Job Crafting as a Tool for Retention," on Wednesday, October 6 from 8:00–9:15 p.m. ET. The event will feature School of LER faculty member Dr. Kathryn Dlugos.

This is a free webinar, but please register in advance. SHRM/HRCI Recertification Credits are pending approval.

Despite an increase in worker movement between organizations over the past few decades, recent survey data show that employees will stay with their current company if they are satisfied with their work and believe they will have opportunities to advance within their companies. Yet achieving these goals is challenging for organizations; only about half of employees report being fully satisfied with their jobs, individual managers often want to keep their best workers for themselves rather than encourage them to pursue new opportunities and, even when employees are encouraged to seek out new internal jobs, the increased competition for those jobs also increases their risk of being rejected in favor of another worker.

How might companies improve employees’ satisfaction in their current jobs, such that they do not look for opportunities elsewhere? Research points to one promising exercise, termed “job crafting”, in which employees change their jobs in ways that meet their individual work styles, needs, and preferences. Having reimagined and redefined their roles, they often become more engaged, are more fulfilled, and achieve higher levels of performance. In this webinar, we will discuss the benefits (and some challenges) of enabling job crafting among employees, the different approaches employees take to craft jobs, and the implications of job crafting for managers and organizations struggling to retain talent.


  1. Introductory remarks
  2. Primary challenges with retaining workers
  3. Two perspectives on job crafting
  4. “How-to” job craft in modern organizations
  5. Implications for employees, managers, and organizations

Presenter Bio

Kathryn Dlugos is an assistant professor of human resource management in the School of Labor and Employment Relations at Penn State. Prior to joining the School, she received a B.S. degree in Psychology from Penn State before earning her Ph.D. in Industrial and Labor Relations with a concentration in Human Resource Studies from the ILR School at Cornell University.

Kathryn’s research highlights the benefits and challenges associated with internal hiring and mobility. She examines how market-based hiring processes (such as job posting) lead to better-quality internal matches, how organizations can mute the negative consequences of rejecting internal candidates, and how the composition of candidate pools shapes outcomes such as job performance and turnover. Her work has been nominated for multiple scholarly awards and is published in the Academy of Management Journal and Harvard Business Review.

September 29, 2021

"Job Crafting as a Tool for Retention" Webinar