Course Outline

Introduction to Supervision: Leadership

Register

Day 1

1:00 p.m. to 4:30 p.m. Eastern time

© 2021, School of Labor and Employment Relations, Pennsylvania State
University

1. Introduction of Program and Participants

2. What is Leadership?

a. Small group activity
b. Class discussion

Break

3. Leadership: An Example

a. Individual activity
b. Small group discussion
c. Class discussion

4. Communications Model

a. Short lecture
b. Small group discussion
b. Class discussion

Day 2

1:00 p.m. to 4:15 p.m. Eastern time.

5. Critical Moments and the Development of Leadership

a. Short lecture
b. Individual activity
c. Small group discussion
d. Class discussion

6. Managing Critical Moments

a. Short lecture
b. Class discussion

Break

7. Case Study: A New Supervisor

a. Small group discussion
b. Class discussion
c. Small group discussion
d. Role plays
e. Class discussion
f. Demonstration

8. Summary and Evaluation