Course Outline

Counseling and Discipline

Register

© 2021, School of Labor and Employment Relations, Pennsylvania State
University

Day 1

June 17, 1:00 p.m. to 4:45 p.m. Eastern time

1. Introduction of program and participants

2. Questions: What is Discipline?

a. Small group activity
b. Class discussion
c. Short lecture

Break

3. Conducting a Counseling Session: Part 1

a. Short lecture
b. Small group discussion
c. Class discussion

4. Conducting a Counseling Session: Part 2

a. Small group discussion
b. Role play

Break

c. Class discussion

5. Writing a Counseling Memo

a. Short lecture
b. Individual activity
c. Small group discussion
d. Class discussion

6. Day 1 evaluation

Day 2

June 18, 1:00 p.m. to 4:45 p.m. Eastern time

7. Day #1: Review

a. Small group discussion
b. Class discussion

8. Counseling Sessions and the Difficult Employee

a. Short lecture
b. Small group discussion
c. Small group role plays

Break

d. Class role play

9. Questions about Discipline

a. Small group discussion
b. Class discussion

Break

10. Case Study: You Make the Call!

a. Small group discussion
b. Class discussion

11. Summary and Evaluation