Course Outline

Conducting Workplace Investigations


Day 1

1:00 p.m. to 4:30 p.m. Eastern time

© 2020, School of Labor and Employment Relations, Pennsylvania State

Part 1: Investigatory Standards

1. Introduction to Investigations

a. Introduction of Program and Students
b. Video: Counting

2. Important Definitions (PowerPoint)

a. What is an investigation?
b. Relevant facts
c. Forms of evidence
d. Types of evidence


3. Three Values: Speed, Thoroughness and Objectivity

a. Group Exercise (Breakout Room): Questions
b. Class Discussion

4. Investigatory Standards (2 through 6) – continued

a. Standards (PowerPoint: Standards 2 – 6)
b. Class Discussion

Day 2

1:00 p.m. to 4:30 p.m. Eastern time.

5. Identifying Relevant Information

a. Group Exercise (Breakout Room): Identifying Relevant Information
b. Class Discussion: Identifying Relevant Information

6. Organizing the Collection of Evidence

a. Standards (PowerPoint)
b. Class Discussion

7. Standards Governing Collection of Evidence

a. Short Lecture
b. Group Exercise (Breakout Room): General Rules re: Interviewing


c. Class Discussion

8. Collecting and Preserving Physical Evidence

a. Short Lecture (PowerPoint: Physical Evidence)
b. Class Discussion

9. Additional Information About Testimonial Evidence

a. Short Lecture (PowerPoint: Hearsay and Opinion)
b. Class Discussion

Day 3

1:00 p.m. to 4:30 p.m. Eastern time.

10. Evidence: A Review

a. Group Exercise (Breakout Room): Evidence: A Review
b. Class Discussion

Part 2: Skill Building Activities

11. Types of Interviews

a. Short Lecture (PowerPoint: Types of Interviews)
b. Class discussion

12. Conducting Incident Interviews – Introduction

a. Short Lecture (PowerPoint: Communications Model)
b. Class Discussion
c. Beginning the Interview (PowerPoint: Beginning the Interview)
d. Conduct Demonstration


e. Group Exercise (Breakout Room): Role Play I
f. Class Discussion

13. Conducting Incident Interviews – Slicing the Bologna

a. Short Lecture (PowerPoint: Slicing the Bologna)
b. Class Discussion
c. Conduct Demonstration
d. Group Exercise (Breakout Room): Role Play II
e. Class Discussion

Day 4

1:00 p.m. to 4:30 p.m. Eastern time.

14. Interviewing Uncooperative Witnesses

a. Short Lecture
b. Class Discussion
c. Conduct In-class role play
d. Class Discussion

15. Taking Written Statements

a. Short Lecture (PowerPoint: Taking Written Statements)
b. Class Discussion
c. Conduct Video Demonstrations
d. Class Discussion


16. Reconciling Conflicting Evidence

a. Short Lecture (PowerPoint: Reconciling Conflicting Evidence)
b. Group Exercise (Breakout Room)
c. Class Discussion

17. Summary and Evaluation