Program Elements

While every coaching engagement is specifically tailored to each client’s needs and objectives, the following elements outlined below may be included:

Virtual Leadership Assessment Center: The Penn State Leadership Assessment Center was created as a virtual center to allow participants to experience a simulated work setting and engage in developmental activities to evaluate their leadership competencies. The three-hour assessment center activities are followed up with a one-hour consultation within 48 hours.

Coaching Agreement:  This element involves a virtual, introductory interview on a web-based platform to begin to map the client’s context and reality, identify goals, and establish coach and client expectations.   

Self-Assessments: Some clients seek further clarity of their own preferences, passions, work and communication styles, problem-solving capabilities, and emotional intelligence competencies. A variety of self-report assessments are available to suit each client.

Leadership Image Study: The Image Study based on 360-degree methodology can be conducted at the client's place of business or implemented virtually. Eight to fifteen co-workers are chosen to determine the current leadership impact of the client on subordinates, peers, critical stakeholders and superiors in the workplace. The information collected is focused on four areas: strengths, blind spots, developmental opportunities, and action planning.

Ongoing Coaching: These bi-weekly, confidential sessions are informed by assessment data, client goals, coach observations and client discoveries. The coaching sessions are deliberately brief, address a single topic or issue and are biased toward action. In some cases, a practice called “shadowing” is effective for revealing client behaviors that hinder the client in critical meetings and interactions with colleagues. As with all other elements, shadowing can be accomplished virtually.

Action Plan: This element is critical. Without action no progress or growth is made. The action plan integrates data from all sources and creates a roadmap for change. That change may be adjustments or new leadership behaviors, development of new competencies or novel tactics, and strategies for transition. The coach will help in identifying steps for assessing success of the plan.

Executive Summary: The coach will prepare a written executive summary, profiling the work style and preference characteristics, reviewing image study themes, apparent strengths, and important areas for focus and attention.  Recommendations will be offered to ensure sustained change.